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Order Returns

Sometimes purchases don't work out, and that's okay.

Kenny Stier avatar
Written by Kenny Stier
Updated this week

Orders are eligible to be returned within 30 days of the order date.

Please send the product(s) you would like to return in a box or bubble mailer, including all of the product’s original packaging and a note with your order number inside.

You will not be charged a restocking fee as long as all items and packaging are included.

  • If any part of the product is missing (e.g., an Ethernet cable), you’ll only be charged the replacement cost for that item.

  • If the product’s original packaging is missing, a restocking fee of up to 15% may apply.

We also ask that you send an email with your order number and return tracking number to [email protected].

Our address is:

CloudFree

9097 S County Road 225 E

Greensburg, IN 47240

You can save on return shipping by purchasing your shipping label using Pirate Ship.

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